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Terms and Conditions

Welcome to www.qbik.in. This Website is owned and operated by Qbik. By accessing, browsing, or purchasing from this Website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please refrain from using this Website.

 

1. COPYRIGHT
All content on this Website including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of www.qbik.in or its content and software suppliers. The compilation of all content on this Website is the exclusive property of www.qbik.in and is protected by applicable copyright laws.

 

2. TRADEMARKS
Use of this Website does not grant you any rights to copyright, designs, trademarks, or other intellectual property rights associated with Qbik. Unauthorized use of our trademarks or intellectual property will invite legal action.

 

3. PRODUCT SIZING
The fit of our products may vary depending on cut, fabric, and style. Please refer to the size chart on the product page before placing an order. Custom sizing is based on measurements provided by the customer, and Qbik will not be liable for incorrect measurements.

 

4. PRODUCT COLORS
We make every effort to display product colors accurately. However, variations may occur due to screen resolution and device settings. Slight color differences will not be considered a defect.

 

5. ELECTRONIC COMMUNICATIONS
By using this Website or contacting us via email, you consent to receive electronic communications from us. All communications, notices, or disclosures provided electronically satisfy any legal requirements as if they were in writing.

 

6. ORDER CANCELLATIONS

By Customer:

  • Orders once placed are non-refundable.
  • Cancellation requests will only be accepted within 24 hours of placing the order and are subject to approval.

By Qbik:

  • We reserve the right to cancel an order due to unavailability of product or unforeseen circumstances. Refunds will be initiated within 7 working days, and the amount will reflect in your account as per the payment gateway’s processing time (up to 30 days).

 

7. DELIVERY TIMELINES
Each product’s estimated delivery timeline is mentioned on the respective product page. Delays may occur due to:

  1. Incomplete payment
  2. Incorrect contact details
  3. Pending measurements
  4. Delayed customer response
  5. Manufacturing or quality check delays
  6. Courier/logistics delays

We are not liable for non-delivery caused by incorrect or incomplete information provided by the customer. If an order is returned for this reason, re-delivery charges will apply, and timelines will be extended.

For assistance, please contact us at +91 8448553124.

 

8. SHIPPING POLICY

Domestic Shipping:

  • Free shipping is available across India (except Sample Sale items, which have a flat fee of INR 1,500).

International Shipping:

  • Shipping charges depend on weight, volume, and destination and will be calculated at checkout.
  • Base charges:
  • INR 4,000 for orders up to INR 50,000
  • INR 7,500 for orders INR 50,000 – INR 1,40,000
  • INR 12,500 for orders INR 1,40,000 – INR 2,50,000
  • INR 16,500 for orders INR 2,50,000 – INR 4,00,000
  • For Sample Sale items: INR 9,500

 

9. RETURNS & EXCHANGES
As most garments are made-to-order, we do not accept returns or exchanges. Minor variations in color, fabric, and embellishments are inherent to handcrafted garments and will not be considered defects.

 

10. TAXES & DUTIES

  • All domestic prices are inclusive of GST.
  • For international orders, duties and local taxes are not included. The recipient is responsible for all applicable customs duties and taxes payable upon delivery for clearance.

 

11. CUSTOMIZATION & ALTERATIONS

  • Customization requests (color, design, or measurements) once approved cannot be changed.
  • Additional charges may apply for any changes requested after order confirmation.
  • Alterations are offered as per Qbik’s policy and may extend delivery timelines.

 

12. FORCE MAJEURE
Qbik shall not be held responsible for delays or non-performance caused by events beyond our control, including but not limited to natural disasters, government actions, strikes, or transportation disruptions.

 

13. LIMITATION OF LIABILITY
Qbik is not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our Website or products purchased from us.

 

14. GOVERNING LAW
These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.